Thanks for contacting us. To help us review your request for your Facebook information, please make sure you’ve included the following:
- Your name
- Your email
- Country where you live
- A detailed description of your request
If you don’t currently have a Facebook account, please reply to this email and let us know if you had an account in the past. If you previously had a Facebook account, please tell us the email address you used to log into that account.
If you do have a currently active Facebook account, you can access specific types of your Facebook information such as photos, posts, reactions and comments using the Access Your Information tool:
You can also download a copy of your Facebook information using the Download Your Information tool:
If you can’t access your account because it has been disabled, please respond to this email and we will investigate further.
If your account is currently deactivated, in order to access your personal data, you must reactivate your account. To reactivate your account, log into Facebook with your email and password. If you have trouble reactivating, please visit the Help Center:
If you can’t access your Facebook account, please follow the instructions you see when you try to log in. Our team is unable to help with account access issues.
For help logging into Facebook, please visit the Help Center:
Finally, to learn more about your data on Facebook, please read the Data Policy:
If you have more questions or concerns, please reply to this message.
The Facebook Team